Has Bank of America Merrill Lynch surveyed all US customers?
Apple favoured support and compatibility over user experience, and decided to extend the life of the iPhone 4S and similar devices anyway, when a more reasonable approach would have been to stop support at iOS 8.4.
Teaching Siri to understand me — is it worth the effort?
Digital cameras, perfecting solutions for issues film cameras probably never had in the first place.
Comparing apples and oranges, perhaps?