Another approach to designing professional laptops

Tech Life

Yesterday I read one of the best reviews of the 2018 15-inch MacBook Pro, written by Brendan Nystedt for Wired. It’s a detailed, balanced review: the author, in my opinion, has managed to explain very well what’s good about it, as well as to point out what’s not so great about it. The tone of the article, in particular, feels neutral; and that’s good in my book. Too many times I’ve read reviews that revolved around an originating opinion (e.g. I think this device is bad, I don’t like it at all) and I could easily read the author’s distaste for the device between the lines, and any possible redeeming quality of such device was simply overwhelmed by the negative bias as a result. (The same, of course, is true when the author of the review has an overwhelmingly positive opinion on a device, accessory, etc.).

Nystedt and I seem to come from a similar place: I, too, have used Macs for quite a long time, and between the models in my collection, and others I have used but not owned, I’ve had my hands on at least twenty different Apple laptops, from the recent MacBook Pros, and going back as far as 1991. It’s natural that his review started resonating with me since the very first paragraphs:

However, the more recent MacBooks I’ve used have been a mixed bag. Not only are Apple’s last couple MacBook iterations unrepairable and non-upgradeable, but I find that the computing experience has been compromised in some key areas. Apple’s laptops used to be so competitive that I’d recommend them just for use with Windows. But then PC manufacturers started upping their game, and since late 2016, it’s been extremely hard to recommend the Pros. How did we get to this place?

If you’ve been reading this blog and/or followed me on Twitter for a while, you know I have a profound dislike for the redesigned keyboard with the butterfly mechanism, introduced in 2015 with the 12-inch MacBook, then extended to the MacBook Pro line. Nystedt is of the same opinion, and I really like the way he expresses it in these bits I’ve excerpted:

Personally, I feel that in swapping the Pro keyboard for the shallow butterfly-style version, Apple severely damaged its MacBook Pro line.

[…]

These new 2018 MacBook Pros have a similar butterfly keyboard mechanism. The choice is bound to be similarly controversial, even though Apple’s touting its improved switch design. […] But, for me, this is still a sub-par keyboard. I shouldn’t have to “get used to” a keyboard on a multi-thousand-dollar computer, and it shouldn’t make my hands hurt doing what it was designed to do. The older keyboards were better, and Mac users deserve a better typing experience for what they’re paying.

Other examples of what I feel are spot-on observations come from the Dongle Chaos section of the review:

People in hell want ice water, and creative pros in dongle hell want USB‑A and an SD card reader. The ability to plug any device into any port, in any orientation is one thing. But diminished utility is another. For my day-to-day routine, fishing a USB‑A to USB‑C adapter out of my backpack just so I can occasionally authenticate using my YubiKey is vexing. I can only imagine what it’s like for working professionals to have to juggle adapters for hard drives, external displays, SD card readers, and other requisite peripherals. […]

Does USB‑C simplify the MacBook Pro? Yes. But it can put the burden on the user, something a truly elegant solution should never do.

In the Price and Compromises section, there’s another gem:

It used to be that when you bought a MacBook Pro, you got the best hardware around, along with the best operating system. Increasingly, these MacBooks feel like they beat up on the Mac faithful for favoring that ecosystem.

In his conclusion, Nystedt writes:

Apple’s made a lot of noise lately about taking the needs of pros seriously. But I’ve used this finished product for a while and have to wonder about that. Because, if you let creative professionals design the 2018 MacBook Pro, I think it’d look a whole lot different than it does right now. I think it would be more modular, have a higher-res screen, a normal keyboard without a superfluous Touch Bar, and a wider array of useful ports.

Exactly.

And this is the part when my article takes an unexpected turn — I’d like to talk a bit about one of my secondary laptops. A Windows PC. A Lenovo ThinkPad T400 from 2008. 

I’ve always liked the ThinkPad line of notebooks originally introduced by IBM in 1992, then passed on to Lenovo when the company acquired IBM’s PC business (and the ThinkPad brand) in 2005. ThinkPads were designed for businessmen, and prioritised durability, dependability, and upgradability — although their austere, angular look was really distinctive as well.

The reason I want to share a few observations on my T400 is because one of the first things that struck me when I started using it (and the T61 before it) is that it feels like a laptop made by professionals for professionals. I’ll leave my experience with Windows 8.1 and 10 for another article and I’ll just focus on the hardware and the design for now. 

It’s a diametrically opposite approach to Apple’s pro laptops: pretty much everything in this machine (and in many other ThinkPad models produced over the years) is repairable or upgradable. By removing just a few screws you have quick access to the RAM slots. The optical drive is removable (it’s located in what’s called a Serial Ultrabay Slim) and can be easily swapped for a more feature-rich drive: if your ThinkPad came with just a CD-ROM drive, you could easily replace it with a CD/DVD burner, and even a Blu-Ray burner. For a laptop that came out ten years ago!

You want to change the hard drive? You remove one screw, then pull out the drive sitting in its caddy, and you can very easily swap it for a bigger, faster hard drive, or for an SSD. You want a battery that lasts longer? Just get a bigger, compatible one, and replace the one you’re using. The battery attaches externally on the back and bottom of the case. You don’t need to open panels or remove the bottom case to access it. Just like on the older PowerBooks and MacBooks.

With a little bit of effort and patience, you can even upgrade the ThinkPad’s display. Even the main CPU is not soldered on the motherboard. You have to do your homework to find what specific types of Intel chips you can use to make your ThinkPad faster, but it can be done, and I’ve seen many geeks upgrade their ThinkPads to a point that 7–8 year-old machines have better performance than current consumer laptops.

Also, the keyboard on this T400 — and even more the one on the T61 — is a joy to type on. And a trivial affair to replace in case it breaks. 

And what about ports? It has a generous assortment of connections. Even compared with a MacBook or MacBook Pro from 2008, this laptop offers a bit more versatility. My model has:

  • Three USB 2.0 ports
  • Network: Modem, Gigabit Ethernet, Wireless 802.11b/g/n, Bluetooth, and a SIM card slot for cellular connectivity
  • VGA video out
  • A PCMCIA slot and what I think is an ExpressCard/54 slot
  • A FireWire 400 port
  • Separate microphone and headphones jacks
  • Integrated fingerprint reader
  • Not really a port, but it also has a physical switch to turn off all wireless connections

All this in a package that is clearly thicker than a current MacBook Pro, but slightly thinner than a MacBook Pro of the same age. Also, I don’t find the overall volume to be particularly bulky. Here’s a photo of my ThinkPad T400 and my 12-inch PowerBook G4 (The T400 has a widescreen 14-inch display):

T400 & 12-inch PowerBook G4

The ThinkPad weighs around 2.3 kg, so it’s about 200 grams heavier than the PowerBook. It easily fits in a backpack where I usually struggle to put my 2009 15-inch MacBook Pro or my 15-inch Titanium PowerBook G4s. Despite being a modular machine, the T400 doesn’t feel creaky and it doesn’t feel as if you’re carrying around an assembly of parts. Nothing rattles, and the display assembly remains well secured to the rest of the laptop via two latches.

Performance-wise, it’s a solid machine for a 2008 notebook. My model has a 2.4 GHz Intel Core 2 Duo CPU, an integrated Intel Graphics Media Accelerator 4500MHD graphics card, 4 GB of RAM (upgradable to 8 GB), and a 200 GB hard drive. My 2009 MacBook Pro is faster (though it has the advantage of 8 GB of RAM and an SSD as startup disk), but the ThinkPad T400 feels snappier than a 2008 MacBook. 

But the performance of this specific machine doesn’t matter for the purpose of what I’m writing here. What matters is that I’ve learnt to appreciate this kind of design approach for what is supposed to be a professional laptop. Which is more or less the same approach Apple used to have before the MacBook Air, or maybe more specifically before the retina MacBook Pros. 

Sure, ThinkPads have been getting less modular and less serviceable with time, and it’s a pity. But this design remains, in my opinion, the most suitable for professionals. Lots of I/O versatility, and easily swappable components, especially in case of an emergency. You could travel with a spare hard drive or SSD, and if the one in your laptop stops working, you just remove a screw and make the swap in just a couple of minutes. A RAM stick fails, you change it. A soldered SSD or RAM chip fails? Good luck getting back to work right away. You purchased a MacBook Pro with 512 GB of internal storage and now you need more? The quickest solution is to rely on an external drive, but you’ll always have to bring it with you, and perhaps with the appropriate dongle. Otherwise you’ll have to bring it to an Apple Store for an upgrade and, I guess, leave it there for a few days — something that’s difficult to stomach for a certain kind of professional who needs constant access to their machine and contents.

Some days I imagine a MacBook Pro that marries Apple’s excellent use of materials and design cleanness with the modularity of this type of ThinkPad. With a design that, in places, is unafraid of exposing removable panels and accessible screws; that doesn’t compromise an entire keyboard — or the full potential of a high-performing 6‑core CPU — to shave 1.5 mm off the chassis’ thickness.

Wishful thinking. I wonder what’s the next step, though. Virtual keyboards with haptic feedback? Even fewer ports (due to insufficient device thickness)? Impenetrable hardware? Wireless charging for laptops? If this is Apple’s direction in hardware design, I worry things are going to become more and more aseptic and not always functional. Integration between hardware and software also means that both should remain user-friendly, no?

Not all laptops are created thin and light

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Nick Heer, closing his commentary of Owen Williams’ article, Thinner and Lighter Laptops Have Screwed Us All:

Williams’ article also, as usual, blames Apple for the industry’s broader woes:

The pursuit of thinner, lighter laptops, a trend driven by Apple, coinciding with laptops replacing desktops as our primary devices means we have screwed ourselves out of performance — and it’s not going to get better anytime soon.

Apple may prioritize thin and light in their portable products, but that doesn’t make a trend. The industry following their lead does make a trend, but that’s the fault of those companies. If they thought that they would be constrained by the thermal envelope of thinner notebooks or that Apple was making a mistake in their priorities, they could have released different products.

The thing is — they have. At least some of them.

I follow Dave Lee on YouTube (one of the first to show the 2018 MacBook Pro’s severe CPU throttling just a few days ago), and Dave reviews a lot of laptops. Most are gaming-oriented machines, but in his balanced reviews Dave usually points out whether a particular laptop can also be suitable for creatives and creators. There are a few interesting candidates in his recent videos — all laptops which have clearly been designed to put performance first, but which are also decent in the looks department. Okay, they don’t have the Intel Core i9 of the high-end 2018 MacBook Pro — they all feature the 8th-generation Intel Core i7-8750H with 6 cores, they’re all 15-inch laptops, and with regard to the GPU they all feature the NVIDIA GTX 1070 (Max‑Q). They are:

  • Gigabyte Aero 15X
  • MSI GS65
  • Razer Blade 15-inch
  • Dell XPS 15 9570

(The Dell in Dave’s review featured an NVIDIA GTX 1050 Ti GPU, and is also available with an i9 CPU.)

Now here’s an interesting comparison:

Laptop Thickness Weight
Gigabyte Aero 15X 18.9 mm 2 kg
MSI GS65 17.5 mm 1.88 kg
Razer Blade 15-inch 16.8 mm 2.07 kg
Dell XPS 15 9570 17 mm 1.93 kg
MacBook Pro (15-inch) 15.5 mm 1.83 kg

All these laptops are thicker and heavier than the 2018 15-inch MacBook Pro. All of them — at least according to Dave Lee’s tests — feature minimal to no throttling. In fairness, when it comes to i9 configurations, the only competitor here is the Dell XPS 15, but Dave notes that it, too, throttles the CPU under heavy, sustained load. The only other laptop with an i9 CPU that offers an astounding, unbridled performance, is the Acer Predator Helios 500, which is a true monster of a machine. And yes, it’s a gaming laptop with the trite, angular ‘badass gamer look’; yes, it weighs 4 kg — but it’s also a 17-inch laptop, with a generous array of ports; the RAM is upgradable (it has four RAM slots, two easily accessible) and supports a maximum of 64 GB; it has three drive bays (two NVMe, one SATA); performance and thermal design are excellent (again, according to Dave Lee, who has tested it); and, from what I understand, it costs less than a fully-specced MacBook Pro.

My point here isn’t that Apple should start making monster laptops like the Helios 500. Although if they wanted to produce a truly powerful, uncompromising pro laptop, I think they should favour an appropriate thermal design, more port diversification, and internal expandability over thinness at all costs and their ‘upgrade now or never’ approach at time of purchase.

My point is that, from what I can see, the competition has not blindly followed Apple and the company’s insistence with thinness and lightness no matter what. A lot of thin and light machines from PC manufacturers seem to clearly target the consumer and prosumer audience, and they are positioned more as good all-round machines than pro-oriented computers making promises they might not be able to keep. And when the competition really wants to put performance first, they’re willing to sacrifice sleekness and — in extreme cases such as the Helios 500 — even portability.

Another interesting detail about what the competition is doing differently is in the I/O ports they choose to provide. When back in the late 1990s Apple pushed the USB as a versatile, forward-thinking connection, everyone followed suit. Today, I’ve yet to see a laptop from another PC manufacturer that only offers USB‑C connections. Even the Huawei Matebook X Pro, whose visual design is the one that most closely resembles the MacBook Pro, and which is actually thinner than the MacBook Pro, comes equipped with one USB‑A port.

In other words, I think we’re past the race to the thinnest laptop. Now that the competition has shown they’re capable of building thin- and light-enough machines, my impression is that they’re focussing on ways to differentiate their products by trying to offer features that could appeal to frustrated Mac users in an attempt to win them over.

[Edited to clarify: Nick Heer does mention gaming laptops too. I chose to append my commentary to an earlier point in his piece because it provided me with a better way to introduce my point; I’m more in disagreement with Williams and I apologise if that wasn’t clear enough. Also: despite having cited several gaming laptops as an example, not all PC manufacturers offering thicker laptops than the MacBook Pro are necessarily offering game-oriented machines; so my point still stands.]

How I chose the 21.5‑inch iMac with Retina 4K display, and first impressions

Tech Life

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I have been busier than usual, lately, and the heat and humidity here where I live haven’t helped. I’m all for taking things slowly and going against the frantic pace life seems to impose us nowadays, but heat slows me down in an especially uncomfortable way. Not everything has been great, but one thing I’m truly happy about is that I’ve finally had the opportunity to upgrade my main Mac.

Exceptional service

I’m speaking of course of the Mac I’ve been using until now: a mid-2009 15-inch MacBook Pro, with a 2.66 GHz Core 2 Duo CPU, 8 GB of RAM (upgraded from the original 4 GB), a 240 GB SSD + 500 GB hard drive (upgraded from the original 320 GB hard drive and optical drive). Purchased new exactly nine years ago, this laptop has worked really well ever since. I’ve been progressively upgrading it as needs dictated (which is what every machine worth a ‘pro’ moniker should allow); first by adding more RAM, then a bigger hard drive, then a solid-state drive while using the bigger hard drive as secondary internal storage after getting rid of the optical drive. The optical drive has been the only disappointing feature of this MacBook Pro: it stopped working after about two years. Battery performance, instead, has been exceptional. At the beginning of 2017 the MacBook Pro could still last a bit more than three hours with moderate usage; most astounding, considering that it was still its original battery, and that this machine has rarely been turned off in nine years of use.

However, in the last twelve months or so, the MacBook Pro started displaying signs of old age: first it started refusing to switch to the dedicated NVIDIA GeForce 9600M GT graphics card; then some of the thermal sensors stopped reporting information (I could tell thanks to the excellent iStat Menus 6), leading to the fans erratically activating at full speed, and leading me to search and install a utility to manually control them (the one that has done its job very well is Macs Fan Control, very reliable and easy to use). The last scare happened in March, when the battery suddenly died, and I thought it killed the SSD in the process because on reboot it didn’t mount and the Mac wasn’t recognising it (thankfully everything was back to normal after leaving the Mac turned off and connected to the AC adapter for a few hours).

But really, apart from these recent ailments, I only have positive things to say about this 2009 MacBook Pro — a true workhorse, a true pro machine built to last.

A new Mac was needed — but which one?

It was time to upgrade, not only due to the MacBook Pro’s hardware-related issues, but also because it could not be updated past Mac OS X 10.11.6[1], and since for work reasons I needed to test and localise Mac applications that require 10.12 Sierra or 10.13 High Sierra — and in some cases even better hardware — continuing with this 2009 machine in 2018 wasn’t feasible. (Note, however, that for many other tasks, this MacBook Pro is still quite capable).

But which Mac to upgrade to? For what I do, I don’t need an extraordinarily powerful Mac. Yet, since I don’t change Macs that frequently, choosing a more powerful machine is a way to make it last longer for me. This time the choice was difficult. Considering my limited budget, my options were as follows:

  • MacBook (base model) — Pros: very lightweight, portable, retina display. Cons: underpowered, dreadful keyboard, impossible to upgrade it in the future, only one port, inability to connect it to anything I currently have without purchasing a bagful of dongles.
  • MacBook Air (1.8 GHz model with 256 GB SSD) — Pros: great battery life, great keyboard, good array of useful ports (including MagSafe). Cons: no retina display, older-generation Broadwell CPU.
  • MacBook Pro (13-inch, 2 Thunderbolt ports, base model) — Pros: lightweight, portable, retina display, powerful enough for my needs. Cons: dreadful keyboard, impossible to upgrade the RAM later on (and choosing 16 GB at purchase time would exceed my budget), only 128 GB of storage, too few ports, inability to connect it to anything I currently have without purchasing a bagful of dongles.
  • Mac mini (high-end model) — Pros: affordable, small footprint. Cons: — old, old, old, old…
  • iMac (21.5‑inch, retina 4K display, base 3 GHz model, enough budget for one configuration upgrade) — Pros: enough powerful to last me a while, retina display, good array of useful ports (four USB 3, two Thunderbolt 3, Gigabit Ethernet, SD card slot), ample storage. Cons: well, being a desktop Mac is not a con, per se, but a laptop can be more versatile; the base model still has a mechanical 5,400rpm hard drive as internal storage (more on this below).

My dilemma is that I was really in the market for a new laptop, but Apple’s redesign of the MacBook Pro in 2016 has turned it into a machine that’s just not for me. While I can appreciate the overall design in an abstract sort of way, that damned keyboard is the main deal-breaker for me. Apart from the actual issues we all know too well now, I really find it uncomfortable for long typing sessions, and I find that such keyboard redesign was absolutely unnecessary, a fix for something that wasn’t broken at all.

And the ports, in the MacBook Pro I could have afforded, would have been too few and… too new. When setting it up to be used in a desktop configuration, I would have needed a dongle to connect it to an external display, another to connect it to my wired mechanical keyboard, and… well, at this point I would have had to look for a whole USB hub or mini-dock of some sort, because what can you do when one USB‑C port is in use by the AC adapter, the other is used to connect to the external display, and you still have to connect the wired keyboard, maybe a Time Machine drive, maybe the occasional USB flash drive to transfer some files, and the CompactFlash card reader to copy the photos from the DSLR?

The only possible choice in Apple’s laptop line would have been the MacBook Air… but I wasn’t too thrilled by the display and the CPU.

And the moment I opted for a desktop Mac, the choice was obvious. The iMac with Retina 4K display had three main attractive factors: decent specs with regard to CPU and GPU, a retina display, and an array of ports that comfortably met my needs. The benefits clearly outweighed the reduced versatility due to it not being a laptop. I thought, Well, when I need a laptop, I’ll just use the old MacBook Pro. I’ll have to take care of its ailments, but it’s still a viable solution. So the first dilemma was solved. As for the second…

Customise your iMac

As I said above, my budget was enough for one configuration upgrade. Thanks to Apple still putting mechanical hard drives in their desktop Macs in 2018, and not making the RAM in the 21.5‑inch iMacs user-upgradable (in the 27-inch models the RAM is accessible by opening a panel on the back), I was torn between two choices:

  1. Leave the RAM at the base 8 GB, and choose a 256 GB SSD as internal storage.
  2. Leave the mechanical hard drive as internal storage, and choose to have 16 GB of RAM installed.

After a bit of internal debate, I chose option №2. While it’s hard going back to a mechanical hard drive once you get accustomed to the speed of an SSD, I thought that if I wanted a more future-proof machine, 8 GB of RAM weren’t enough. Further, it may seem like an inelegant solution, but I can always add an external SSD connected via Thunderbolt 3 and use it as a startup disk. Transfer speeds should be pretty decent.

First impressions

Those who follow me on Twitter have already had a taste, but here’s a bulleted list of very first impressions after a few days of use.

  • I forgot Apple has removed the startup chime in recent Macs. This iMac is mute at boot and upon restart, and for a long-time Mac user like me it feels weird. The familiar ‘bong’ at boot was not just a nice, charming touch; it was also useful feedback, as it signalled that the RAM was okay and that the machine POSTed correctly, while a series of different beeps could mean different hardware errors.
  • Another missing element — and after a few exchanges on Twitter I realised it has been removed since iMacs went from polycarbonate white to aluminium — is the pulsating sleep light. When you look at the iMac with the display turned off, you can’t tell whether the machine is switched off, sleeping, or with the display turned off after a period of no user activity. Again, I think the pulsating sleep light provides useful feedback. Intel Macs take longer to enter sleep than PowerPC Macs; when you finally see the sleep light ‘breathing’ off and on, you know that the Mac has successfully entered sleep mode. Without a light, you don’t know; there might be a rogue process preventing sleep after the Mac has turned off the display; in some instances you may not be able to wake back the display, and there’s little you can do except forcefully shutting the Mac down and boot it up again.
  • The retina display is astounding. This is hardly surprising, it’s not my first retina display; but it’s the first one this big. The biggest one I had seen before was on 15-inch MacBook Pros. It is literally a sight for sore eyes. I can read small text without struggling. It’s like having new prescription glasses. The colours are also gorgeous. As corny as it may sound, this display gives me a moment of happiness every time I wake the iMac. It’s also a path with no return, as now every other screen looks worse, and it takes me a few moments to readjust.
  • The iMac is very quiet. Perhaps it’s because I’m coming from an exhausted, overworked MacBook Pro with a lot of fan activity, therefore the contrast is starker, but in normal operation, and keeping the iMac at a normal distance, I can’t hear any noise coming from it. Its fan also has a lower minimum speed than the ones in the MacBook Pro (1200rpm vs. 2000rpm). I’ve tried to do a stress test with a couple of graphic-intensive games, but evidently they weren’t intensive enough, because the iMac stayed quiet all the time. For comparison, these games would make my MacBook Pro fans spin up to at least 4500–5500rpm, making the machine hot and loud.
  • I honestly expected a worse performance from the internal mechanical drive. Coming from an SSD, I was concerned things would start feeling sluggish pretty soon, but overall I can’t complain. Yes, this iMac is slower to cold-boot compared to the SSD-powered MacBook Pro, and yes, it does look silly that a more powerful, eight-year younger machine would take more time to boot, but once boot is completed, the iMac performs very well in normal operations. I guess that the more powerful CPU and the 16 GB of RAM compensate for the slower physical speed of the hard drive. In case you’re curious, here’s an informal comparison of cold-boot times (measured from the appearance of the Apple logo to the Mac desktop fully loaded): 
    • 2009 MacBook Pro (8 GB RAM), when it used to boot from the 500 GB mechanical hard drive: 3 minutes, 46 seconds.
    • 2009 MacBook Pro (8 GB RAM), booting from the 240 GB solid-state drive: 37 seconds.
    • 2017 iMac Retina 4K (16 GB RAM), booting from the 1 TB mechanical hard drive: 1 minute, 41 seconds.

    The time difference between the two hard drives must be due to the SATA interface, which is 3 Gbps for the MacBook Pro, and 6 Gbps for the iMac. And if you compare the difference between the boot time of the MacBook Pro with SSD and the iMac, the iMac is basically just one minute slower. It’s entirely tolerable.

  • The Magic Keyboard is better than I feared, giving its similarity with the keyboards in the current MacBook and MacBook Pro. Key travel is still somewhat disappointing (too short for my taste), but at least I don’t have the sensation of banging my fingers on a hard surface, like I had when I tried using a MacBook’s keyboard. It’s a non-issue, anyway, since I’m going to keep using this other magic keyboard with the iMac.
  • Another detail that left me positively impressed are the iMac’s internal speakers. My very first impression is that they’re pleasantly loud and clear, with a decent punch when reproducing bass and drums in a song. A bit surprising considering the iMac’s thinness where the speakers are located.

Data migration

Migration Assistant did its usual great job at transferring my data and preferences from the MacBook Pro, but I still think this utility should be just a little more granular in letting you choose what exactly you want to transfer. In my case, I connected the MacBook Pro’s external Time Machine drive, and since it backs up both the SSD and the hard drive of the MacBook Pro, I first had to choose which volume I wanted to migrate data from. Having set up the SSD and hard drive in a sort of ‘fusion drive’ configuration (system, apps, and frequently-accessed projects on the SSD; photos, movies, large documents, some games and other miscellaneous stuff on the hard drive), I first migrated the contents of the SSD. When it was time to migrate the data from the hard drive, and I reached this screen in Migration Assistant…

Macos high sierra migration assistant select items
(This is the sample image taken from Apple Support’s page)

…my “Other files and folders” entry was more than 280 GB of materials, and I didn’t have the option to pick exactly what I wanted to import from this “Other files and folders” cauldron (for instance, I wanted to import all my library of photos and photography-related manuals and documents, but not all the movies and games). I ended up cancelling the migration and copying my selection of stuff manually. Not a huge deal, granted, but this made the whole process a little less smooth.

The right decision

Everyone rationalises and justifies their purchases — it comes naturally — but in the end my disappointment for having to go with a desktop Mac instead of a laptop pretty much vanished after spending a few hours with this iMac. It’s a powerful Mac and it should serve me well for a few years. It’s not a controversial machine as the MacBook Pro; it’s not an underpowered machine like the 12-inch MacBook; I have a selection of I/O ports I can immediately take advantage of without resorting to external adapters; and most importantly (given that I type a lot) I can choose the keyboard I want, and if something breaks, I can use another keyboard. Instead of putting the MacBook Pro to rest and leave it like it is now — with thermal issues, one unresponsive GPU, and a dead battery — as I had originally planned, I’ll try to fix it up properly and use it when I need to do something work-related on the go that requires an Intel Mac.

When I was thinking aloud on Twitter about considering the purchase of this iMac, someone wrote to me privately asking, Aren’t you concerned that there may be an iMac refresh round the corner (these iMacs were introduced a year ago), and that you could be buying a machine that’ll get old sooner rather than later?

This thought crossed my mind, of course, but 1) I couldn’t afford to wait more; I couldn’t afford to keep working on a MacBook Pro that is unfortunately less reliable than it once was and needs constant babysitting. And 2) better to get it now than facing the possible scenario of refreshed iMacs equipped with just USB‑C ports and nothing else. USB‑C may be the future, but this train is moving much more slowly than anticipated, and my needs right now involve ‘legacy’ ports. So no, if new iMacs were introduced at the end of July or in September, I wouldn’t regret buying now. The only possible exception would regard the hard drive, since it’s obvious that the next iMacs will have a fusion drive as base option. Anyway.

In the end, truth be told, the iMac with 4K Retina display was the only really attractive proposition among the choices I could afford, and definitely the best option in the price-to-performance ratio department. I’m left with the feeling I have invested my very-hard-earned money wisely. And now excuse me while I check how many applications are still 32-bit…

 


  • 1. I know that there are hacks to allow the installation of Mac OS 10.12 and 10.13, but although they’re advertised as safe, I really didn’t want to take the risk on my main work machine; plus I’ve found El Capitan to be really stable and reliable on this MacBook Pro. ↩︎

 

Owen Williams tells his experience with the Surface Book 2

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I have enjoyed reading Owen Williams in-depth review of the experience he’s had with his Microsoft Surface Book 2 (hat tip to Michael Tsai for linking to it on his blog).

I truly understand where Williams comes from, as I understand his surprised amazement in places of his review when talking about how some aspect of the hardware or software he didn’t expect to work that well… actually worked that well. I understand because over the past months I myself have been on a sort of path of rediscovery of Microsoft products.

And it wasn’t really my decreasing enthusiasm towards Apple products or direction that triggered my interest for what fellow long-time Mac users call “The Dark Side”. It all started with a genuine curiosity to have a firsthand experience with Windows Phone 8.1 and its Metro interface. Like Williams, I did not expect to enjoy my exploration that much — and I was using what is now considered a ‘dead’ platform. But that positive experience with Windows Phone 8.1 left me oddly wanting for more, so shortly afterwards I acquired a Nokia Lumia 830 and tried out Windows 10 Mobile. And recently I’ve added a ThinkPad T61 and a ThinkPad T400 to my collection of vintage computers, and I’m writing this from the T400 running Windows 8.1 Pro. (I’m currently using the T61 as a test machine for Linux distributions).

Mind you, I’m not leaving the Apple ecosystem anytime soon — I’ve just placed an order for a new iMac, in fact. But in recent times I’ve really felt I was being perhaps too prejudiced towards other ecosystems. Especially in Microsoft’s case, I realised I was holding on to old views and impressions, most of them from when I was still using Windows PCs along with Macs on a frequent basis; and those were the times of Windows 98 before, and of Windows XP sometime later.

Lately I have decided that today, if you’re into technology, and if you write about technology, you can’t afford to remain confined in one and only platform, ecosystem, walled garden. Of course, everyone has their devices and operating systems of choice, but it really helps your perspective in any technological debate if you have some direct knowledge of other systems, to avoid resorting to hearsay, outdated clichés or fossilised notions that simply no longer match reality.

What I appreciated about Williams’ attitude is the way he approached the new device. While being sceptical of the 2‑in‑1 format, or of a Microsoft product altogether, he didn’t let his initial scepticism get in the way of his exploration. He set out with a Let’s see how this goes mindset, and only when things were starting to work unexpectedly well did he let his enthusiasm for the Surface Book 2 come out.

Those people who just can’t conceive that other companies besides Apple may bring a bit of innovation to the table should take the time to read Williams’ review. It’s not just a piece telling you that ‘There’s life outside the Apple ecosystem’; it also contains some interesting observations like this one:

I recently realized that one of the big issues with the search for great ultra-powerful laptops, like the constant moaning about the MacBook Pro, is we’re asking so much more from them than the thermal envelope is able to deliver[.]

Essentially, we all want laptops that can handle desktop-class workloads along with great battery life and a lightweight package. Most of us shifted from being chained to a beefy desktop PC when working and a laptop on the go to a different world: a single, powerful laptop that can do it all, both on the desk and on the go.

I think that expectation, often, is why people are disappointed in modern laptops — we’re pushing up against thermal limitations, imposed by the form factors we desire, and many of them just don’t live up to those demands.

While the MacBook Pros are pretty capable machines, performance-wise, Apple has clearly prioritised the ‘great battery life’ and ‘lightweight package’ features. I certainly appreciate a lightweight laptop, but I’ve always been of the opinion that Apple shouldn’t have these same priorities for all their laptops. Push battery performance and extreme lightness in more consumer-oriented machines; make at least one Pro laptop that is a bit thicker, trading some battery life for a more desktop-class CPU performance, and maybe a bit more variety in the I/O department.

Back to Williams’ review, I agree with a lot of it, but I have to say that his frustration towards Apple is rather apparent in places. This in turn affects certain remarks. Case in point — I’m not 100% with him where he writes [emphasis his]:

Apple is full of nonsense when it says things at WWDC like it doesn’t believe laptops should have the ability to use touch because it results in a less than ideal experience — it couldn’t be further from the truth.

I’ve come to believe that Apple only says this because it wants to sell you iPads. As a result, Mac users are missing out on one of the shifts in computing I think that matters: the blurring of boundaries between different interaction models, from mouse to touch, all of the time.

Instead of moving the mouse to close a window, or quickly change the sound, I just tap it, and it’s so much easier to do that when you switch back to a MacBook, you’ll find yourself trying to tap the screen almost immediately.

While there may be an opportunistic angle behind Apple’s position, at the same time I don’t think it’s necessarily wrong to keep things and interfaces separated. 2‑in‑1 devices like the Surface Book 2 are certainly useful and do have a target audience, but I still think they’re not for everybody. For some people, a tablet is really enough. Others do everything with their laptops, and when it’s not enough, maybe they get a smaller tablet to use for consumption purposes for the most part.

But it’s that blurring of boundaries between different interaction models, from mouse to touch what doesn’t fully convince me. Not yet, at least. Unfortunately I still haven’t had the opportunity to really try any 2‑in‑1 device (my attempt at a local computer store was mistaken for a keen interest in purchasing a €2,500 device, and the clerk was just too eager to ‘help me out’ for my tastes), so essentially I only have screenshots as base for my observations, but when the Surface Book is in tablet mode, it doesn’t seem that the interface really adapts to the new input method. Icons, targets, UI elements remain at the same size and position as when the device is in laptop mode. I suspect that it’s because in tablet mode the stylus, more than the finger, is considered the main input method. And while I’m sure you can touch and interact with some interface elements with your fingers, you’re really supposed to just use the stylus for most tasks. 

Sure, since with the Surface Book you 1) have a stylus with you all the time anyway; and, 2) you’re already holding the tablet like a clipboard and using the stylus as a precise input device; then what’s the point of adapting the user interface with more generously-sized targets or a reshuffling of the UI elements to make them more reachable, prominent, and finger-touch-friendly? Still, it would be a nice-to-have option.

Secondly, a convertible 2‑in‑1 device is undoubtedly versatile as Williams remarks, but having a laptop and a tablet as separate devices has its versatility, too. It’s true that you can use the Surface Book as a tablet, and then, when you need more power, you can attach the tablet to the keyboard base and voilà, you have your laptop. But if you’re open to that possibility when out and about, it means you’re always carrying the whole package with you. And well, sometimes you just need a tablet and a lightweight physical keyboard.

As for the last paragraph of that quote above, when I get back to my MacBook after a long session with the iPad, I really don’t reach for the screen when I need to close a window or change the volume — I use keyboard shortcuts, which, for me (for me) are even faster. And this is perhaps why regular laptops with a touch screen still feel weird to me. Despite using multi-touch smartphones since 2008 and tablets since 2011, every time I’m in front of a laptop, I’ll just instinctively switch to ‘keyboard + trackpad mode’ and forget about the touch screen. Similarly, when I use my iPads in laptop configuration, I try to touch the screen only when there’s no other way to carry out an action. (I’m so glad the Logitech iPad Keyboard and Stand Combo I use with my iPad 1 has a Home button and also a Lock button, so I can sleep/wake the iPad without moving my hands away from the keyboard).

I suspect my behaviour comes from decades of using traditional computers, with a baggage of dozens of memorised keyboard shortcuts that make me faster than someone who’s more accustomed to reaching out and touching the screen, thus using touch gestures as shortcuts. I’m not saying my way is better than the other, but when I’m at my Mac for long hours, I do find that mastering keyboard shortcuts is less tiring, faster and more accurate than lifting my finger (or stylus) at the screen every so often. I have the feeling that Federighi and other Apple engineers belong to a similar school of thought. It’s not just to sell more iPads. It’s an interface design choice. And I’m okay with that. But I also think that Microsoft’s implementation has its merits. 

So yes, all that said, I tend to agree with Williams — devices like the Surface Book 2 are indeed an interesting and innovative direction. I’m simply concerned that the “blurring of boundaries between different interaction models” may ultimately produce user interfaces with usability and discoverability issues, and result in a unbalanced, confusing mix; e.g. If I use the stylus to tap once on an element to activate it, when I’m using a mouse or trackpad, do I similarly click on it once or twice? And what if an application features some complex gestures like double- or triple-tapping? How does it translate when you’re not using the device in tablet mode? And what if a series of gestures and commands are consistent across the operating system software, but then their behaviour changes within different apps? I know, people adapt, and maybe this turns out to be a non-issue in practice, but in my career as a consultant I have seen many (non-tech) people get confused with far less. I think that creating ‘convertible interfaces’ is a more intricate task than creating well-designed convertible devices.

Apple’s desaturation strategy

Handpicked

In Apple’s colour strategy, Nick Heer provides a brief commentary on The Macalope’s piece, which in turn is a reaction to Mike Murphy’s Apple killed fun.

Now, perhaps Murphy’s piece is guilty of all the faults the Macalope points out — it all boils down to the author cherry-picking examples to fit his narrative — but the Macalope, in his rebuttal, does exactly the same. He points out that Apple still has colourful products: there’s the (PRODUCT)RED iPhone, there are the iPod touch colour options, there are the bands for the Apple Watch. These examples are valid, but weak. 

Yes, (PRODUCT)RED is a colour option, but it’s the only truly colourful option available for one high-end device, the iPhone 8 (okay, the iPhone 7 too, but it’s not available anymore). Yes, the iPod touch is still offered in different colour options; the iPod touch also hasn’t been updated in three years, and its design and colours differ little from the previous generation model, introduced in 2012. Whatever ‘colour strategy’ Apple has regarding the iPod touch, it’s basically the same as six years ago. And six years ago there were definitely more iPod lines (the nano, the shuffle) and more colour offerings in general. 

In 2013 Apple would introduce the iPhone 5c with its bright colours. Its tag line was even: iPhone 5c. For the colourful. Not only that, they also offered a line of equally colourful ‘see-through’ plastic cases, so that you could mix and match to create striking combinations:

IPhone 5c and cases

IPhone 5c mix and match 1

IPhone 5c mix and match 2

And you know, maybe the iPhone 5c hasn’t been the most successful iPhone in history, but that’s because it was essentially a re-cased iPhone 5. People were definitely more interested in the 5s at the time. But the iPhone 5c was definitely marketed as a ‘fun’ device. Five years ago, Apple was still unapologetic about colour. The current iPod touch, if anything, is perhaps the only remnant, the only reminder of that era. 

As for the Apple Watch bands, Mike Murphy already mentioned them as an exception, so the Macalope’s pointing at them as example of ‘Apple is colourful’ is kind of redundant and not a strong rhetorical punch.

Overall, I wouldn’t go as far as to say that Murphy’s article is ‘ridiculous’ — saying that “Apple killed fun” is a bit over the top, sure, but it’s undeniable that Apple has been progressively draining colour out of its most prominent products; and I can agree with this bit from Murphy:

Perhaps it’s just because metal looks more premium than plastic does. For whatever reason, Apple looks and acts far more like a luxury brand than a consumer-technology brand in 2018.

Agreed, not an earth-shattering insight, but colour today certainly stays more in the periphery when you look at Apple’s product lines. Apple, now more than ever, wants to push forward this luxury brand image, and there’s this idea that bright colours aren’t a good, tasteful choice when you sell $1,000 phones or expensive laptops. Therefore, the ‘colour’ options have more of a jewellery palette; what else can you do with aluminium? Vivid colours are left aside, for accessories and for the last surviving iPod. The (PRODUCT)RED is an exception, I concede, but again, the context in which it’s offered isn’t to make the iPhone 8 a ‘fun’ product. It’s in the perspective of the ‘premium variant’; it feels ‘Special Edition’.

And I agree with Nick Heer when he says that “Murphy’s passive tone here is his way of shifting the blame towards Apple and away from all of the companies that thoughtlessly copy them”. However, Nick concludes his commentary by saying:

There’s every opportunity for Samsung or Xaomi or Oppo or Google to come along and ship a brightly-coloured lineup of devices with unique shapes and clear differentiation through design, but they don’t. That’s not on Apple; that’s on them — but their lack of doing so also assuredly reflects what most consumers want to buy.

I’m not so sure about those very last words. Consumers come last in the game chain, and the chain seems to go like this:

  1. Apple has definitely been shifting towards more austere hues matching their already austere product designs.
  2. This translates into the (misleading) message that “All that comes in metal and monochromatic shades or in a jewellery palette is tasteful, while bright colours and non-metallic materials are tacky”.
  3. Apple’s competition follows in Apple’s steps. They, too, want their flagship products to feel premium and have premium prices, so they mimic Apple’s austere choices and design cues. (Especially so in the case of emerging companies, which could try playing the whimsical card to stand out, but evidently consider it a very risky move.)
  4. Consumers shrug and buy what they are offered.

When purchasing stuff, colour has always been a way to make the product more yours, a way to express yourself through your colour choices. See clothes, cars, Swatch watches, various accessories like backpacks, bags, headphones, protective cases and sleeves, glasses… you name it. I believe that consumers would certainly like more colour options in the smartphone, tablet, and even computer offerings available today. In the years when Apple shipped more colourful computer and devices, I was doing a lot of tech consulting work, and frequently visited an authorised Apple Reseller shop in Milan managed by some friends of mine. When the iMac G3 was the rage, I never heard people say, I wish Apple just made these in grey, white, and beige instead of those stupid colours. Same for the era of the colourful iPod mini, iPod nano, iPod shuffle. Actually, the major complaint was, I wish Apple made these in even more colours.

The Macalope writes:

People who spend $1,000 or more on an iPhone X are not likely to want a chartreuse option that might be out of style in six months.

But why not? It’s not a matter of being out of style, it’s a matter of personal preferences. There are people who would love a purple iPhone X. And they don’t give a damn whether purple is in style or out of style. It would be their very purple iPhone. If someone approached you and asked you what your favourite colour is, then proceeded to tell you, “Hah, that’s so out of style”, would you really care about their fashion advice? I wouldn’t.

The Macalope:

Apple figured out the best thing to do was make the phone disappear so you could get to doing what you wanted to do, whether it was taking a picture, reading on the web or playing a game.

Really? Because you normally wouldn’t be able to do that with, say, a cobalt blue iPhone? Or a bright yellow iPhone 5c? The Macalope’s article is supposed to be a good rebuttal of what is perceived as a ludicrous contribution (Murphy’s). It feels all a bit underwhelming to me.

Colourful design done right

I think it’s entirely possible to offer well-designed, utterly colourful products that are tasteful and don’t feel cheap. Without going too far, Jonathan Ive’s friend and fellow designer Marc Newsom has a fair amount of colourful designs in his portfolio. But if we want to stick to smartphones, the egregious example is Nokia, of course. 

In this article you can see a few examples of colourful (and successful) Nokia dumbphones, plus some images of more modern smartphones, but let me give you a few more selected examples of how colourful, beautiful, and well-designed was the Lumia line, especially when it came to more premium models:

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Nokia Lumia 800

 

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Nokia Lumia 920

 

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Nokia Lumia 820

 

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Nokia Lumia 930

 

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Nokia Lumia 735 (Image: YouTube)

 

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Nokia Lumia 1020 (Image: All About Windows Phone)

 

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Nokia Lumia 1520

 

I have held many of these phones, and only the very low-end Lumias felt cheap — but then again, they were cheap phones. (And something can be cheap and cheerful and be successful if it nails the design and appeal). Photos tend to be misleading with the more premium Lumia models: when you feel how substantial the 930 (or even the 830) is in the hand, you know you’re holding a solid, well-executed phone, which also happens to come in bright colours and thus adds a playful touch to the experience. The iPhone in this regard — if you’ll allow a bit of anthropomorphism here — takes itself very seriously: I am a luxury device, I epitomise tasteful design, I am a status symbol. If you were in the market for a Nokia Lumia back then, and wanted a more muted option, all Lumias came in black and white too. If you want a more colourful iPhone today, well, go and pick a case. 

Sure, those Lumias ran Windows Phone, and that hasn’t been a very successful platform worldwide (sadly), but that’s not a fault of the hardware design or the presence of bright colours. 

Conclusion

In all this chain of linked articles and opinions, in the end I tend to agree with the general sentiment expressed by Murphy. Has Apple ‘killed’ fun? A bit, yes. In their products. They neutered a bit that fun, whimsical ingredient they carried in their underdog identity as a company. Like Nick Heer, I don’t agree with Murphy when he implies that it’s Apple’s fault if the rest of the industry has followed suit when it comes to offer more austere and boring colour options. But Apple has certainly stopped conveying playfulness through the use of bright colours, non-metallic materials or less ‘safe’ hardware design choices. Whatever playfulness Apple is transmitting today, it’s mostly through software (Animoji, Memoji, etc.) and some keynote demos. 

Lastly, according to the Macalope Apple has “made fun cheaper” by shifting it to their accessories. Hardly so. Genuine Apple Watch bands are not cheap. iPhone silicon and leather cases are not cheap. iPad cases are not cheap. Beats headphones are not cheap. Not even the 32 GB iPod touch is cheap at $199 (or more, outside the US — it’s €233 in my country), and today it’s probably more worthwhile to buy a 32 GB iPhone SE at $349.

For those who like to jump to conclusions: I’m not really criticising Apple, here, nor am I being negative ‘yet again’. I’m just sharing observations. This is entirely a matter of personal tastes. Apple has made certain design choices in the materials and colour palette of their products, and I respect that. Some choices I like, some less so. I love the matte black and jet black iPhone 7 variants. Or the red iPhone 8. At the same time I definitely miss a more colourful, more playful Apple, but that’s me. 

What I think Apple has really ‘killed’, in recent times, is the idea of offering truly affordable products that feel robust, well made, and fun. It’s the point I was making a couple of months ago in Apple needs polycarbonate again:

Make the MacBook the most affordable line again, even visually, with this hypothetical new ‘polycarbonate MacBook’; make it in different colours (but bright and vivid ones, like the iMac G3, the first iBooks, the iPod nanos, not the usual and boring space grey, silver and gold); make it reasonably thin (but thicker than the MacBook Pros) and give it at least a USB‑A port; cut costs by using a non-retina display, but perhaps something a bit better than the display in the current MacBook Air; and finally, give it a great battery life, something similar — or even better — than the MacBook Air.

I miss such a MacBook in the current Apple product lines. Even a redesigned, smaller Mac mini could be offered in bright colour variants and durable materials without necessarily feeling like a subpar product. 

So yes, if I have to really criticise Apple for something, it’s for ‘killing’ affordability more than fun, for making everything in shades of premium. Fun has been collateral damage.