Inconsistencies with the Temperature tool in the new VSCO Cam

Software

The new VSCO Cam photo app is out and it’s really great. I still have to adjust a bit to the new user interface, which is possibly even more minimalist than the old VSCO Cam app’s, but it is nonetheless one of the most responsive photo apps I’ve tried (even on a slightly older device such as my iPhone 4). Not to mention the new default filters, and the bonus VSCO granted to all those who purchased the first VSCO Cam — the possibility of freely importing all the 10 default (“legacy”) filters of the original VSCO Cam into the new version. 

As I was taking some test shots to try the new VSCO Cam and the new filters, I noticed something strange with the Temperature tool. This editing tool has always been one of my favourites, especially with black & white filters, because it can ‘warm’ the photo in a very pleasant way (see this photo I took in March). However, it seems to be behaving differently — and inconsistently — in the new VSCO Cam. I’ll try to explain the issue the best I can.

Let’s consider this photo (sorry for the dull subject):

Door - Old VSCO Cam

This was taken with the original VSCO Cam, and then I applied the black & white ‘02’ filter. In the original VSCO Cam app, if I select the Temperature tool and set it at its maximum value, I get this result:

Door - Old VSCO Cam - Max temperature

Which, to me, is the intended result: the photo gets a warm tint. (It’s not a great photo, but you get the idea.)

Now, here’s where things get weird with the new VSCO Cam. If I take the same shot with the new VSCO Cam, apply the same ‘02’ legacy filter, and then set the Temperature tool at its maximum value, I get this:

Door - New VSCO Cam - Max temperature

Basically, it’s like increasing the image brightness, but no warm tint is applied. This only happens with photos taken with the new version of VSCO Cam. Instead, if I import any photo into the new VSCO Cam and then edit it with the Temperature tool, the tool behaves exactly like in the original VSCO Cam (i.e. the warm tint appears as expected). I believe this to be a little bug, and I intend to forward this post to VSCO Support to see what they make of it.

It would be interesting to see whether this bug affects only older devices. If you have an iPhone 4S or 5, and want to reproduce the process described above to see if it happens to you as well, get in touch with me and let me know. Thanks!

iOS 7: my surprisingly short wishlist

Tech Life

I want to start with a little confession: I actually like iOS interface and appearance as it is. I don’t find it ‘boring’. I don’t feel it has to change visually at all costs to be a better operating system. And I really think all the debate about flat UI versus skeuomorphic UI is an utter waste of electronic ink. Do you think that most non-geek iPhone/iPad users care whether iOS’s icons look flat or tridimensional? From what I see and hear, they seem to be more concerned with other, more practical aspects, like responsiveness and functionality. They want things to work smoothly and consistently. They want a certain degree of predictability in a user interface. They want reliability and solid foundations, so that when new features are added, behaviours don’t change much and the learning curve remains pleasingly gentle. 

This is iOS, and those are important ingredients of its success. Debating drop shadows and button flatness makes for good conversation among designers, nerds, tech bloggers, and the like.

Just a few things

That doesn’t mean there isn’t room for improvements in iOS. My ‘power user’ side pretty much agrees with Federico Viticci’s iOS 7 wishes, but if I have to consider my everyday practical needs and my typical usage patterns, the iOS 7 wishlist gets surprisingly short. There are two main areas in which I’d really like to see new features and/or changes to the status quo: photo management and communications. But first, one little thing that has really annoyed me for a long while now: I demand that iOS 7 get rid once and for all of that silly, awkward and by now outdated method of manual app rearrangement. You know, the “tap and hold until the icons start wiggling then rearrange them by dragging and dropping with your finger” technique. It might be simple enough when you just want to move an app in a different spot within the same screen, but when you have a lot of apps, and you want to move a certain app, say, from screen 5 to screen 2, chances are that things won’t go as smoothly, other apps will shift and move to unwanted spots, and you’ll spend more time than you thought rearranging things in different screens, for an overall frustrating and maddening experience.

Photo management

For how I use my iPhone, photo management on iOS is a mess. Your take on this may vary, but one thing that really annoys me is the futility of creating separate photo folders when the Camera Roll remains an ‘everything bucket’ anyway. If I import images to use as wallpapers, or download them from some website, they go in the Camera Roll. If I take a screenshot, it goes in the Camera Roll. If I shoot a video, it goes in the Camera Roll. And so on and so forth. And I haven’t even activated iCloud Photo Streaming!

iPhone Photos

Then there are apps which automatically generate photo folders to gather all the photos, images and drawings you create with them. In the picture above you can see HipstaPrints (created by Hipstamatic), Instagram and Snapseed (created by the respective apps). There are two or three more down the list that didn’t make the screenshot. These folders would be useful to me if the photos/images therein were removed from the Camera Roll, so that the Camera Roll would become easier to navigate, and ideally I would find there only the snaps taken with the iPhone’s camera. 

The only folders that are actually separated from the Camera Roll in the picture above are Custom Wallpapers and Photo Library, because they are synchronised with their counterparts on my Mac.

For the sake of comparison, here’s a screenshot of my Palm Pre 2’s Photos app:

Palm Pre 2 Photos

Here, things look similar, but they’re actually better, and much closer to how I consider an efficient photo management: Photo roll contains only photos taken with the Pre’s camera. Downloads contains images downloaded from the Web or coming as email attachments. MOLO and palomo are folders generated by two different apps, and Screen captures contains all the screenshots I’ve taken so far. (Not included in the screenshot is Wallpapers, a folder containing webOS’s default wallpapers). Things are neatly organised this way, and it’s actually easier to locate certain photos or images.

What’s more, those folders are preserved when you connect the Pre to the computer as a USB drive. So, if you want to copy a few images to use as wallpapers, you can drop them directly into the Wallpapers folder. Simple as that. If I could do the same with the iPhone, it would be really awesome.

Communications

Many third-party apps fill iOS’s gaps in this department, even for things that iOS could very well handle itself. For example, I often need to pass photos and images from my iPhone or iPad to one or more of my Macs. To do that, I use a truly nifty app called Scotty. Maybe its UI won’t win any design award, but the app does its job exceptionally well — and quickly. Once the devices are on the same wireless network, you choose the destination, you choose the photos to transfer, and voilà. You can even pass photos from one iOS device to another. 

I want this functionality built in iOS. It’s very Apple-like and long overdue, if you think about it. I remember mobile phones in the pre-iPhone era doing something similar simply by connecting via Bluetooth. Apple has put AirDrop in Mac OS X — now it’s time to extend the concept to iOS as well.

Another feature I’d love to see on iOS is Screen Sharing. That would be useful especially on the iPad. Think about Screen Sharing between two Macs: the process is simple and seamless, and when the two machines are on a fast wireless connection, monitoring and controlling one from the other is really smooth. Why can’t I do that with my iPad? Sure, I can do it if I install a third-party VNC app. I did some research in the App Store, time ago, and I found two kinds of VNC apps: 1) Decent to good apps, but rather expensive; 2) Cheap or free apps, but horrible to use, slow, unreliable. 

I strongly feel that such feature should be part of the OS, or at least made available by Apple as a separate app (like AirPort Utility). 

That’s it for me, really. I don’t think I’m asking too much, either. These improvements would certainly be more welcome than a superficial[1] UI overhaul to make it ‘flatter’, more minimal or less skeuomorphic.

 


 

  • 1. I mean superficial in the literal sense of “occurring at or on the surface,” of course.

 

When planned obsolescence gets ridiculous

Software

Instagram and iPhone3G

As I previously explained, I stopped using my Instagram account five months ago and I haven’t uploaded new photos since their Terms of Service changed. However — since my contacts and friends are more important than the stupid bureaucracy of a service — I haven’t deleted the account and I still use Instagram clients to browse and like other people’s snaps. I use Carousel on the Mac, Iris on my iPad, and the official Instagram app on my iPhone 4. 

I also use my old iPhone 3G as an iPod touch, every now and then, and I still have a collection of working apps on it — basically, a lot of them are the same apps I use on the iPhone 4, saved on the iPhone 3G at their last iOS 4.2.1‑compatible version. The majority of these apps still work fine on the iPhone 3G despite the obvious lack of updates, and overall they help make the iPhone 3G feel like a device one can still use with a certain degree of flexibility. 

When you go back interacting with a five-year-old iPhone, you immediately notice you’re holding an older device because of its hardware performance. The iPhone 3G is still quite usable, but it’s slow and a bit sluggish when navigating certain parts of the system. But since I can still check my email, take shots with older versions of Hipstamatic and Camera+, manage Twitter with Twitterrific, use the official Tumblr client, listen to Spotify, read feeds with Reeder, upload photos to Flickr, and so on and so forth, this iPhone 3G doesn’t feel much limited or terribly obsolete(d).

Imagine my surprise, then, when last night I decided to take a look at my friends’ photos on Instagram using the older Instagram client on the iPhone 3G and I received the error message you can see above. The same app which was still working fine not long ago, now doesn’t even let me log in.

Perhaps I’ve missed something and there’s some technical reason behind this. Maybe they changed something in the way the client application retrieves and displays information passed by the Instagram servers. And maybe the older iPhone 3G app is no longer able to fulfil its duties for this reason. But if it’s not the case, then this becomes an example of mindless planned obsolescence. And I tend to believe it’s not a technical reason because on the Palm Pre 2 I still use an Instagram viewer app that’s as old as the Instagram app on the iPhone 3G (possibly even older) and works just fine.

I really don’t get why the older Instagram app has been crippled this way. Where’s the harm in letting it work, at least as a browser? The iPhone 3G is not my main iPhone, and I’ve stopped using Instagram actively, so this doesn’t bother me at a practical level (it does bother me at a logical level, though). But there are people out there who still use older devices, because maybe they don’t need to upgrade to the newer and shinier every 12 months — or they can’t afford it. The iPhone 3G is still a capable device (certainly more than an Android phone or Windows Mobile phone of similar vintage), and crippling apps this way doesn’t make sense to me. You don’t want people to post photos taken with old filters or with filters you have discontinued (like Gotham)? Fine, just prevent the app from uploading photos, but let people still use it as a viewer. Let people at least log in to the service. If Instagram (and Facebook) are interested in numbers, shouldn’t it come to their advantage if they let the client app work even on older devices? The more, the merrier, no?

A brief rant about Flickr’s redesign

Tech Life

What a mess. Really, I don’t even know where to begin. Let’s say that since Flickr launched the new site redesign yesterday, I don’t even want to load my photostream in a browser. This new graphic makeup is bloated, counter-intuitive, unnecessary, and a perfect case for the old recommendation Don’t fix that which is not broken.

The new banner (the area with an image between the two menu bars) is just a waste of space. The Flickr menu bars have grown to an unnecessary large size (wasting some more pixels in the process). Navigation itself is possibly more confusing than before, and what was accomplished with a single row of menu options once, now it’s scattered in four different places: Flickr bar top left corner, Flickr bar top right corner, User bar left, User bar right. When you point to your top right corner avatar, the mouse-over effect revealing the additional options is counter-intuitive. I don’t know you, but I end up clicking it all the time, landing in my Account’s settings page, while I was actually trying to access my Flickr Mail.

Presenting a photo at full size is nice, but now everything else — comments, conversations, and all the accessory information related to the photo — feels choked and drowned down at the bottom of the page, piled there like an afterthought. Perhaps someone thought that a photo sharing service should be all about the photos (this is the message I think the new visual redesign is trying to convey), but if you’ve been a Flickr user for at least one year, you’ll know that Flickr has never been just about the photos. I’ve been on Flickr since October 2005, and what I’ve always loved about it was the great balance between the ‘photo’ sphere and the ‘conversation’ sphere, on a conceptual level, and the great balance between visual design and functionality, on a usability level. Navigating Flickr, using Flickr, had increasingly become a fast, efficient, intuitive and overall pleasant experience. I can’t help but feel that this redesign is a significant step back. 

Perhaps the most annoying change is the disappearance of layout preferences. Flickr never offered much flexibility in layout customisation, but before the redesign I could at least decide how to present my Flickr landing page. I could choose to show only a few photos (big thumbnails), or more photos (small thumbnails), with or without a sidebar with selected sets or collections. This way I could decide to have a specific group of photosets to appear along the last updated photos, so as to direct visitors towards the photosets I deemed most interesting or worth browsing first.

With the new redesign, even that bit of layout customisation freedom is gone, and users are forced to accept that their photos will appear as some sort of ‘photo wall’, and that all photosets are only visible separately by accessing the Sets page. I find this design decision to be rather disrespectful towards the user (or customer, given the large amount of paid accounts). They’re my photos — I would like to have a part, however small, in deciding how to present them.

Overall, past the extreme annoyance of having a lot of interface elements arbitrarily rearranged, much of the new design feels still half-baked to me, rushed, not thought through, like some sort of unfinished beta version. There are pages with a mix of new and old visual elements, there are little bugs here and there, the general navigation is slow (my Flickr landing page takes three times as long to fully load than before)… Speaking of bugs, here’s one I just noticed while writing this piece: if you have added some notes in the lower part of a photo, the new design cuts them:

newFlickr bug

These are simply some initial reactions on my part. Judging by the activity on the Flickr help forums, I’m definitely not alone in my dislike of this redesign, not to mention the new account structure and pricing, which is one of the most confusing I’ve encountered in recent times. 

Again, this new look feels gratuitous and favouring eye candy over actual functionality. It feels like a change for change’s sake, not a change that brings improvements. As a recurring Pro (= paying) member since 2005, I’m really dissatisfied with the imposed changes (knowing Flickr’s attitude in similar past circumstances, in fact, I don’t expect they’re willing to reconsider and revert to the old layout, no matter how many users they manage to annoy) and when my Pro account expires next August, I’m not sure I’ll renew it. Ironically, creating a photoblog in Tumblr now looks like a cleaner, cooler option.

There is nothing wrong with the page

Handpicked

In the ongoing ‘flat versus skeuomorphic user interface’ debate, a recent contribution that’s absolutely worthy of attention is Matt Gemmell’s article Tail Wagging. You should take your time and read it, if you’re interested in the subject, because Matt makes a lot of great points and I pretty much agree with most of what he says.

But there’s an observation I’d like to make regarding this passage:

We forget that physical objects are also just specific embodiments – or presentations – of their content and function. A paperback book and an ebook file are two embodiments of the text they each contain; the ebook isn’t descended from the paperback. They’re siblings, from different media spheres, one of which happens to have been invented more recently.

The biggest intellectual stumbling-block we’re facing is the fallacy that just because physical embodiments came first, they’re also somehow canonical. The publishing industry is choking itself to death with that assumption, despite readily available examples of innovative, digitally-native approaches.

[…] An iPad demonstrably is not a book, and doesn’t behave like one. Digital embodiments have their own unique strengths and weaknesses in comparison to physical ones, and metaphors from one world can only be stretched so far before breaking in the other. Usually, the seams appear quickly.

While I agree with the general concept, I think that the ebook/paper book example isn’t a particularly strong one. The structure of a book is rather simple: a cover and a bunch of pages bound together. Yes, it’s probably unnecessary to do a thorough digital emulation of a paper book, with page-turn animations, red ribbons as bookmarks and other elements such as gutters, visible corners, textblocks, etc. (That would indeed be a case of gratuitous skeuomorphism). But there’s nothing wrong, in my opinion, in maintaining pagination as a fundamental structural element in an ebook as it is in a paper book. When the book as collection of sheets (codex) replaced the scroll, the advantages were obvious: books were easier to handle and easier to read; information was easier to locate and it was easier to make references inside a text. 

Today, given the computational power of smartphones and tablets, an ebook could theoretically be structured as an ancient scroll, a continuous flow of text, without numbered pages or other rigid paper book metaphors; an ebook reader (whether a physical device or a software application) could handle the search for information inside a text very easily: a search field, a pop-up index where you just tap on a chapter or section to jump there, and so on. But I contend that reading an ebook with an ‘infinite scroll’ interface is not as practical as reading a paginated ebook. It may be fine for reading articles, essays, short stories, but it certainly becomes tiring and awkward for novels, especially novels where a chapter may go on for a hundred pages’ worth of text. 

Lukas Mathis explained this more eloquently in two articles published last November. In Scrolling vs. Pagination he writes:

[…] the kind of control scrolling gives to users seems completely meaningless in the context of the task the user is engaged in. She’s reading a book. It’s a mostly linear affair. Her main goal is to go through the text from beginning to end. The additional control isn’t helping with that goal, it’s just creating more work. […]

If I’m reading a novel, the experience I’m having should be the book’s story unfolding in my head, not my fingers scrolling the page every few seconds. In this case, good UX design means not interfering with the actual experience the user is having: the book’s story.

Pagination gets out of the way. Read a page. Push a button. Read the next page. Repeat. No needless interference with the actual text being read, no unnecessary interactions that could pull the reader out of the book’s world. (Of course, switching pages still interrupts the reading experience, but to a lesser degree than constant scrolling does.) 

In More on Pagination, Mathis writes:

Look at iOS’s home screen. There are pages of apps. You jump between pages, you don’t scroll. Is the home screen’s pagination an artifact of paper book technology, or is it simply a better idea than having a home screen that can be scrolled? I’d argue that it’s a better idea.

This example also shows that a simple interaction model isn’t pagination’s only advantage. How do you find apps on your home screen? For many of the apps you use often, you probably find them by their position. Pagination allows you to organize things spatially.

This (typically) doesn’t apply to automatic pagination, where page breaks are chosen in a way that can’t be predicted by the author, but it does apply in many other situations. If you use iBooks author, you design individual pages that perfectly fit the iPad’s screen. This means that you can ensure that paragraphs that belong together are on the same page. You can make sure that illustrations and pictures are next to the text they belong to. And your users can identify things by their position: «look at the image at the bottom left of page 35!»

To summarise, Gemmell is right when he says that “The biggest intellectual stumbling-block we’re facing is the fallacy that just because physical embodiments came first, they’re also somehow canonical”, but at the same time I think that we shouldn’t dismiss all the elements of a physical medium when it comes to designing and building its digital counterpart. Structural elements of physical embodiments — such as pagination in a paper book — can still work quite well in a digital context. 

Back to flat vs. skeuomorphic design

Back to the general debate, that an interface is drawn to suggest a two- or three-dimensional representation doesn’t really matter, in my opinion. As I’ve said previously, an interface design isn’t necessarily good and efficient because it’s minimal, and isn’t necessarily bad and gratuitous because it’s skeuomorphic. What a skeuomorphic UI design shouldn’t do is deceive the user. What a minimal UI design shouldn’t do is provide non-obvious methods of interaction. 

As a corollary, I’ll add that what really matters in creating a good, usable application is coherence. Choose a model and/or æsthetics and stick with it all the way. There’s nothing inherently wrong in designing a calendar app that looks like a paper calendar or desk appointment diary, provided that the illusion is gracefully maintained everywhere and all visual expectations fulfilled. If minimalism and abstraction are the design principles of a similar app, make sure that all interactive elements are consistently apparent, and that the minimalism for minimalism’s sake doesn’t lead to an interface that’s too mystifying due to its lack of visual cues.