The Twitter trap

Handpicked

Bill Keller wrote an excellent article in The New York Times. After reading, my first reaction was I could have written this piece myself, it sounds just like me — only better, more concise and to the point. A couple of quotes: 

I don’t mean to be a spoilsport, and I don’t think I’m a Luddite. […] I get that the Web reaches and engages a vast, global audience, that it invites participation and facilitates — up to a point — newsgathering. But before we succumb to digital idolatry, we should consider that innovation often comes at a price. And sometimes I wonder if the price is a piece of ourselves.

[…]

My father, who was trained in engineering at M.I.T. in the slide-rule era, often lamented the way the pocket calculator, for all its convenience, diminished my generation’s math skills. Many of us have discovered that navigating by G.P.S. has undermined our mastery of city streets and perhaps even impaired our innate sense of direction. Typing pretty much killed penmanship. Twitter and YouTube are nibbling away at our attention spans. And what little memory we had not already surrendered to Gutenberg we have relinquished to Google. Why remember what you can look up in seconds?

It’s really a worthwhile read. The article is rather short, but quite thought-provoking. Be sure to follow the links in it as well.

In-between

Tech Life

During the last month, I’ve been experiencing a progressive lack of energy towards writing. Not in general, just regarding technology subjects, which are the main focus of this blog. Not that there’s some shortage of topics to talk about. Quite the opposite, in fact. But I realised that for many of them I haven’t much to say about, and at the same time I’ve noticed that too many pundits out there seem unable to accept that for many of these topics, there’s really not much to say. Instead they go on and on, speculating, hypothesising, and when there’s finally some shed of a fact disproving their flights of fanc… speculation, they just change course and keep speculating and hypothesising again and again until the cycle is repeated.

It’s funny, because for some time I tried to enter that environment and those circles, while now I’m feeling more and more estranged by them. This, as a reader and consumer of tech news and debates. As a writer, I’m just pausing for a moment and thinking about new approaches. In my opinion, the main problems are:

  1. Too many bloggers, too few writers — It’s increasingly difficult to find well-written stuff. Lately, it seems that a lot of people fancy themselves ‘writers’ and/or ‘curators’; sometimes someone even does a really good job at organising interesting material on his/her blog. There’s the occasional good piece, too, but what I generally notice (I have to generalise here, and I apologise in advance) is that the urge of passing and sharing information outweighs the striving for good style. In other words: a continuous flow of information being passed and bounced around the Web, a lot of attention on the content, so little focus on the form. I’m not saying that form should be more important than content, of course, but that how you convey something should at least be as important as what you’re writing about. Pointing out typos and bad grammar, or criticising how ineffectually one writes is considered bad attitude by the Netiquette. Yes, criticism can come and often comes with snarky remarks designed to hurt the recipient (see problem 4), while there should be more constructive criticism and commentary. But readers are getting too forgiving. Sharing is so easy, they’re content with an ‘interesting’ topic or item and they just pass it along. Which leads to problem 2.
  2. Too many echoes, too few original sounds — The level of information redundancy on the Web is beyond remedy. Today we’re given incredibly simple tools to share content, and this produces a great deal of inflation. Looking at my RSS reader, despite my efforts to avoid too much noise, for every new 100 items, at least 60–70 are reproduced/shared content, not original pieces. In this deluge of information, thoughtful analyses, fascinating concepts and compelling ideas get drowned and hard to find.
  3. A lot of shallow analyses, produced by authors with tunnel vision — Writing from experience is a good thing. Basing an analysis solely on personal experience, less so. I stumble on a lot of pieces written by geeks who are incapable of ‘un-geeking’ their point of view for the sake of a broader, more objective argument. For example, they have this distorted idea of the ‘average user’, who either is a projection of themselves, or is a generalised simpleton who barely understands how a computer or a mobile device operates. This leads to pieces where the basic concept, in the end, is “Every design that I don’t like, have difficulties with, don’t understand, is ultimately bad design”. I believe that a good measure of your experience is how little of your personal experience you let come out in your essays, reviews or analyses.
  4. An audience getting passive and aggressive at the same time — Another alarming trend online. On the one hand, as I mentioned in point 1, I often see too forgiving an audience, which apparently doesn’t have a problem with the frequent poor-to-average quality of what it consumes; perhaps because there are so many things to read everyday, so much information overload that erodes attention and judgment. On the other hand, where there’s criticism, it usually is of a destructive fashion that focuses on the author and not on his/her ideas. The general impression I’m left with is that people are getting increasingly lazy and unwilling to spend some time for constructive feedback, choosing the easy way of one-line quips and brief, snide remarks which don’t help anyone at all.

Bearing these factors in mind, you can understand my situation. This post is titled In-between because I’m in the process of setting up a new place, finally a Web site with my own domain and everything. After ten years of writing online, it’s an important and long-overdue step. I want to broaden the scope of the blog, covering more topics than just technology and Apple, a promise I wrote in the ‘Topics’ section of The Quillink Observer information page and never really kept. In other words, I’d really like to start the new place in a good way. Since I plan to try to make some money out of it, I guess I’ll have to ‘keep it interesting’ by increasing updates and writing brief commentary pieces pointing to other links and so on and so forth. Not exactly the kind of stuff I’m enthusiastic about, since I usually prefer moving at a slower pace, letting news and critiques sink in and writing longer analyses later. 

Another issue I’ll have to face when setting up the new place regards the bilingual nature of The Quillink Observer. The ideal for me would be to have the ability to write and publish articles from a single admin interface, but in a way that English-speaking visitors could easily find and read only English content, and Italians could do the same for their language. I’ll see what I can do about it. 

Anyway I have two good starting points for getting things right from the beginning: the quality of what I can offer (you’ll forgive this moment of blatant self-confidence), and a great audience which — apart from the occasional, mandatory troll — has been just wonderful over the years. I don’t know exactly when the new Web site will be ready (soon enough, I presume); in the following days I may try different things on this blog, making the most of this in-between situation to experiment new approaches so as to avoid a rough (re)start. Stay tuned, and thanks in advance.

Purtroppo per questo progetto non abbiamo budget

Mele e appunti

Il bravo Luca Barcellona ha scritto un gran intervento qualche mese fa, che purtroppo ho notato solo ora. Lo riporto interamente:

Ciao Luca, 

innanzitutto volevo farti i complimenti per i tuoi lavori, veramente belli.

Cioè, in realtà ho visto solo un paio di cose, ma credo tu sia molto bravo.

Sono Claudia, lavoro per un’agenzia di comunicazione e vorremmo coinvolgerti in un lavoro di advertising per un grande brand con cui stiamo lavorando. Ti allego il brief. Purtroppo per questo progetto non abbiamo budget, ma garantiamo una grande visibilità (stampa, affissioni, web, etc.). Ah, dimenticavo, siccome i tempi sono strettissimi, potresti mandarci delle prove, diciamo entro mezz’ora?

Grazie.

È più o meno questo il tenore delle richieste di lavoro che mi capita di ricevere. Cioè, magari non così belle: in alcune si parla solo del budget, altre di progetti no profit, spesso di tempi strettissimi, ma solo nei casi più fortunati questi elementi coincidono.

Ora, il punto è questo: ma che diavolo sta succedendo?!? Com’è possibile che delle persone chiedano del lavoro in cambio di nulla, o di visibilità? Se vado a fare la spesa, non mi sogno neanche lontanamente di dire al cassiere che non ho soldi per pagarla ma che farò molta pubblicità al supermercato, o che pagherò a 90 giorni. E se vado al ristorante e ordino gli spaghetti, aspetto il tempo necessario perché vengano cucinati: non chiedo di portarmeli in 3 minuti, perché farebbero schifo e sarei scontento del servizio, come ne andrebbe del buon nome del ristoratore. E allora perché si è diffuso questo tipo di richieste? Ho cercato di capirlo, e la conclusione a cui sono arrivato è semplicemente che glielo abbiamo concesso noi.

Noi include una miriade di categorie di lavoratori, non solo i designer. Le categorie non si contano. E mi viene da pensare che il supermercato, il ristoratore e l’artigiano, siano più furbi di noi. So a cosa state pensando: “o è così, o non si lavora”. E allora eccoci a dire di si, e giù a fare le nottate per consegnare un lavoro in tempo, per poi scoprire che quello che abbiamo fatto in fretta e furia, cercando di mettercela tutta per far conciliare i tempi con la qualità, viene visionato e utilizzato tre settimane dopo. E a noi sarebbe bastato un giorno in più per fare un lavoro molto migliore.

Parlando del mio settore, si è diffusa l’idea che basta avere un computer per essere designer, e il numero dei grafici e creativi (o presunti tali) è mostruosamente aumentato, e i clienti sanno che possono giocare al ribasso; è il mercato, ok. Se non ti sta bene il prezzo, allora chiamano un altro.

È più che mai fondamentale specializzarsi nel proprio campo d’azione, rendersi indispensabili, in modo che la differenza si veda ad occhio nudo.

Sono convinto che questa situazione si possa cominciare a cambiare, ovviamente con molta fatica, per tornare ad avere una qualità del lavoro migliore e con tempi più umani.

Abbiamo abituato i clienti ad avere l’impossibile, ed ora dobbiamo cominciare a spiegargli che più di così non si può tirare la corda. Basterebbe rispondere a tono alle richieste assurde, smettere di aver paura di perdere il lavoro e mostrare un po’ più di dignità. Altrimenti quello che è assurdo diventa normale, e l’esperienza ci insegna che sarebbe meglio che non succedesse.

Da segnarsi:

I won’t Read It Later

Tech Life

Ineffectual bookmarking

I’m sure you’re familiar with an expression that is used more and more frequently — email bankruptcy. If you don’t know the meaning, as usual the Wikipedia is your friend, although I like the more direct definition in the Urban Dictionary: When you are so inundated with email, both genuine email and spam, that you have to delete everything and start over again.

Well, I’m about to declare bookmark bankruptcy. The other day I was browsing all the bookmarks I saved in Safari since day one and, despite my repeated attempts at organising them, the whole picture is just a big, sad mess. Drastic times call for drastic measures, and the next move is indeed a bold one: I will erase my Bookmarks file and start anew. Of course, I won’t just throw everything into oblivion’s whirlpool and get rid of more than 6 years of accumulated links. I’m willing to carry out a preliminary step that is probably going to be painful and somewhat time-consuming, but I hope it’ll be worthwhile: sifting.

Then, after isolating a core base of links (mostly shortcuts to places I frequently visit on the Web), I’ll start again with a different approach to prevent this kind of almost uncontrollable growth. The goal is to use Safari’s Bookmarks Bar basically for bookmarklets, and to have there just a couple of bookmark folders: one for the aforementioned core base of links, another as a temporary parking space for bits and pieces I’ll use in future articles.

This different approach is actually something I’ve been refining these past months, and not entirely consciously. One day I simply started noticing a shift in the way I handle interesting material I encounter in my daily Web surfing. Instead of hoarding and filing things indiscriminately into Safari, I was doing two things:

  1. Outsourcing’ (for lack of a better term): which means I used some other application or service to save useful stuff or interesting links. Examples: 
    • An important quote inside a blog article went in a specific note inside Notational Velocity called Ideas for morrick.me (or one of my other blogs/projects, depending on the material);
    • If one of the people I already follow made me discover an interesting blog written by someone I did not previously know, I would add it in my feed reader (NetNewsWire on the Cube, Google Reader + Reeder for Mac on my MacBook Pro);
    • Everything I’ve liked on Tumblr is on Tumblr. Whenever I read something worth citing, I’d reblog it. If I encountered some picture I really really wanted to save, I’d save it on my Mac (or in Dropbox directly, so it’s available on all of my devices)…

    and so on and so forth. I think you get the idea.

  2. Not Reading It Later: this, I think, is the heart of the matter. I’ll expand on this in a moment.

Nodes of interest, Decentralisation

This is what Point 1 is about. By letting other applications and services handle some of the things I’m interested in reading or responding to in some way, I have noticed that I manage to find that stuff again more quickly and efficiently. If browsers had better bookmark management tools (something I’ve already complained about time ago), then it would be easier to have a centralised management of bookmarks/favourites where everything is in one and only place. But since browsers start to show their limits when you have thousands of items in your archive, filing things in different places (mind you: a limited number of very selected different places — see examples above) in my experience actually leads to a better organisation, not to more confusion. In the end, all the various pieces of information are of different kinds, so it’s just logical that they be managed using different tools. I call these places nodes of interest. If I want to read tech news from trusted sources, I’ll go to Reeder or NetNewsWire and I’ll save the occasional good link there, not in the browser. If I’m writing an article and need to insert a quick link to a well-known Mac product or service or developer website, I’ll go to Notational Velocity in a specific note where I store a bunch of frequently used links. And so on.

Defusing the Read It Later routine

I’m probably one of the few geeks around who doesn’t really use Instapaper. I have nothing against it, it’s just that it has never really found a place in my workflow, and it’s unlikely it’ll find one after I start my ‘bookmark reboot’. You see, come to think of it, the main factor that led to my bookmark bankruptcy is the ‘Read It Later’ routine: a lot of stuff I’ve bookmarked over the years was filed away for the purpose of reading it later. Let’s save this bit, it might come handy, it might be useful. What really happened is that 90% of the time I’ve never gone back to that bookmarked stuff. It’s been the same as if I filed it in a ‘Read It Never’ folder.

So, what have I been progressively doing? Reading things now. If I stumble on something interesting, chances are I’ll read it at once; as I said, the only things I really save for later are bits and pieces for reference in future articles. If what I find distracts me from the work or activity I’m currently doing, I’ll keep it open in a browser tab. Sometimes stuff remains in browser tabs for a few days. This, for me, creates a subtle urgency to handle the unread discoveries as soon as possible and get rid of the open browser tab. After I’ve read something, I deal with it either by dismissal or by sending it to the appropriate node of interest. Generally, my list of ‘stuff I really cannot read right now but I’ll deal with it soon’ never exceeds five items. The rule is that if a sixth item gets in the queue, I have to handle one in the current list, so that there’s always a maximum of five unread items.

Conclusion

This is roughly the method I’ve been applying recently in an effort to improve my bookmark management. I know it may look convoluted or counter-intuitive, but that’s because it’s really easier done than explained. As I said, after handling the multitude of links accumulated in Safari, I will refine and systematise this approach to avoid ending up with hundreds and hundreds of links to sites I’ll never visit again, or articles/essays I’ll never have time to read later.